How long does it take to receive my purchase?
You'll receive your order very fast - your custom made designs will be processed, printed, cut and sewn in only 21 days. Then shipped by your choice of Fedex Ground unless specified otherwise. Have you an order on the way? Check your order status.
What if I don't like my purchase?
Our products are made from the best quality materials – they are warranted against manufacturing failures. If there are any faults on receipt of your purchase, the item should be immediately returned unworn.Due to these garments being completely custom and made to your specifications, we cannot accept returns for any other reason.
Due to the color variances between computer monitors and digital printing technology, we cannot guarantee a perfect color match with your screen. We will reproduce your images and designs straight from your the digital files you provide. The Customizer only provides an artist impression of your design. The difference between sizes is NOT PROPORTIONATE. Therefore we do not guarantee the exact position of your artwork, please take note of the ‘Safe Area’ indicated on the Layout in the Customizer.
Can I order more than one pair?
Yes, you may order any quantity in any size. Volume discounts start at 25.
Do you ship outside the U.S.A?
Kinimatic.com does offer shipping to Canada and other countries outside the U.S. However you may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance are the responsibility of the recipient. Customs policies vary widely from country to country. Please contact your local customs office for further information. Additionally, when ordering from Kinimatic.com you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.